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If your computer doesn't recognize your connected device, you might see an unknown error or a '0xE' error. If you do, follow these steps and try to connect your device again after each step:
May 15, 2020 If you use a Mac Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen. On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report. From the list on the left, select USB. Nov 14, 2019 Check Apple’s Disk Utility to see if an external drive is showing up. Disk Utility is within System Preferences, or you can find it using Spotlight. If it is visible, then click the option to Mount, which should make it visible on the desktop and in the External Drives option in the Finder menu. Mar 26, 2015 Hover your mouse over the word 'Devices' in the OS X Finder (as here 'Favorites' in this screenshot) and then click on the word 'Show' that appears.
- Make sure that your iOS or iPadOS device is unlocked and on the Home screen.
- Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
- Make sure that your device is turned on.
- If you see a Trust this Computer alert, unlock your device and tap Trust.
- Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
- Restart your computer.
- Restart your device:
- Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.
For more help, follow the steps below for your Mac or Windows PC.
* Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer.
If you use a Mac
- Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen.
- On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report.
- From the list on the left, select USB.
- If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don't see your device or still need help, contact Apple Support.
If you use a Windows PC
The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple.
If you downloaded iTunes from the Microsoft Store
Follow these steps to reinstall the Apple Mobile Device USB driver:
- Disconnect your device from your computer.
- Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
- Click and hold (or right-click) the Start button, then choose Device Manager.
- Locate and expand the Portable Devices section.
- Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
- Select 'Search automatically for updated driver software.'
- After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
- Open iTunes.
If you downloaded iTunes from Apple
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Follow these steps to reinstall the Apple Mobile Device USB driver:
- Disconnect your device from your computer.
- Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
- Press the Windows and R key on your keyboard to open the Run command.
- In the Run window, enter:
%ProgramFiles%Common FilesAppleMobile Device SupportDrivers
- Click OK.
- Right-click on the
usbaapl64.inf
orusbaapl.inf
file and choose Install.
You might see other files that start withusbaapl64
orusbaapl
. Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file. - Disconnect your device from your computer, then restart your computer.
- Reconnect your device and open iTunes.
If your device still isn't recognized
Check Device Manager to see if the Apple Mobile Device USB driver is installed. Follow these steps to open Device Manager:
- Press the Windows and R key on your keyboard to open the Run command.
- In the Run window, enter
devmgmt.msc
, then click OK. Device Manager should open. - Locate and expand the Universal Serial Bus controllers section.
- Look for the Apple Mobile Device USB driver.
If you don't see the Apple Mobile Device USB Driver or you see Unknown Device:
- Connect your device to your computer with a different USB cable.
- Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support.
If you see the Apple Mobile Device USB driver with an error symbol:
If you see , , or next to the Apple Mobile Device USB driver, follow these steps:
- Restart the Apple Mobile Device Service.
- Check for and resolve issues with third-party security software, then restart your computer.
- Try to install the
usbaapl64.inf
orusbaapl.inf
file again.
by Jenefey AaronUpdated on 2020-02-27 / Update for Mac OS
So you plugged in your Seagate hard drive into your Mac and it ain't showing up, right? Well, perhaps, the files and folders or the disk itself is unapproachable and therefore, your Mac was unable to detect the Seagate external hard drive. Consequently, the Seagate external hard drive not showing up on Mac Sierra! But worry no more, we've got your back! We are going to uncover some proven ways to fix Seagate hard drive not showing up Mac. Stay glued!
Part 1: Why Seagate External Hard Drive Not Showing up Mac?
Usually, when an external hard drive is plugged into Mac via a USB port, it gets mounted over the desktop. You can even find it under the Devices column on the left in the Finder. Iphone change default mail app. Just in case, your Seagate hard drive not showing up on Mac, there can be a number of reasons behind it. Here are they.
- 1. Chances are that your hard drive may have been corrupted.
- 2. Perhaps, it may not have been formatted properly.
- 3. Maybe, the drive got broken internally due to physical damage.
- 4. Or, your Seagate hard drive is faulty.
Part 2: Quick Fix The Issue of Seagate Hard Drive Not Showing up Mac
1. Check If Connected Properly
First things first, check if the Seagate external hard drive that is not showing up Mac is properly plugged in to the USB port. It is one of the most notable reasons when Mac fails to mount the drive. If you are using an older Mac ensure that the drive is receiving enough power supply. Older Macs need a special USB power cable, which splits up into two USB connectors and both of which has to be plugged into the Mac.
2. Troubleshoot the Seagate Hard Drive
If the above mentioned solution brought you no good, then you need to troubleshoot the Seagate Hard Drive. Try reconnecting the hard drive into a different USB port and check if it shows up or not. If not, you should then plug it in a different Mac or Windows PC to check if it is the hard drive itself that is faulty.
3. Restart your Mac
Performing a restart has known to be an ideal solution to resolve various software glitches in the first place. If your Seagate external hard drive not showing up Mac Sierra, try restarting it with the help of the steps mentioned right below.
Hit on the 'Apple' icon available on the top left corner of your Mac screen and then opt for the 'Restart' option from the appearing drop down menu.
4. Fix The Seagate Hard Drive with Disk Utility
If the above methods were not able to produce good results for you, the next method to fix Seagate external hard drive not showing up Mac is via Disk Utility. Here's what you need to do.
Step 1: Launch the 'Spotlight search' by hitting the 'cmd + spacebar' key over your keyboard and punch in 'Disk Utility'. Hit the 'Return' key afterwards to launch the program.
Step 2: On the left panel of the Disk Utility, you'll be able to locate your Seagate hard drive. If your drive is there and not mounted, it should appear as greyed out. Select the drive and then opt for 'Mount' option. Once mounted, the drive will now turn to normal.
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Step 3: If Seagate external hard drive not showing up on Mac yet, try running the First Aid and Erase options to fix or format the drive respectively.
Part 3: The Ultimate Way to Recover Files from Formatted Seagate External Hard Drive
Since, the Seagate hard drive has now been formatted and is now accessible on your Mac, the data stored over it have been wiped off completely. Now, if you wish to recover the data contained within the formatted Seagate external hard drive. We have brought you the ultimate way to serve the purpose. Tenorshare Ultdata – Mac Data Recovery is your life saver when it comes to recovering data from various data loss scenarios. No matter if the data was stored over your Mac or over the external storage drive, Tenorshare Ultdata - Mac Dasta Recovery can retrieve the lost data without any hassle.
Step 1: Install and launch the Tenorshare Ultdata - Mac Data Recovery over your Mac and then opt for the desired location from where the data has been lost. Then hit the 'Scan' button to initiate scanning of lost data.
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Note:Determine which software crashed a mac free. If you're recovering data over the macOS High Sierra system or higher, you need to grant access to Mac files by disabling SIP first.
Step 2: Soon after the scan completes, you will be allowed to preview the data detected for recovery. You can selectively check the categories or the individual files as well that you wish to recover. Once done, hit the 'Recover' button. Lastly, set the destination location and you're done.
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Conclusion
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Well, that was all about how to fix Seagate external hard drive not showing up on Mac Sierra. We are now positive that you've successfully got your issue resolved. And just in case, you need format your hard drive for some reason, you can always look up to the mighty tool Tenorshare Ultdata – Mac Data Recovery to retrieve the lost data back.