Workspace App For Mac Screen Refresh

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The ForceLVBMode and DeferredUpdateMode settings on the Citrix Receiver were created to address screen repaint issues because of poor refresh rate. Although many screen refresh issues can be specific to the actual design of the application being used, these settings can help to improve screen refresh and scrolling performance for scenarios such. May 23, 2017  1. When opening the workspace app window, no other app can take focus from it. Ie: you click on another app and the window does not come on top of the workspace app. You must click exit for it to go away 2. Needs a way to run terminal commands (ex: start docker container, stop mysql, etc.).

Applicable Products

  • Receiver for Windows
  • XenDesktop 7
  • XenDesktop 5.6
  • XenDesktop 5.5
  • XenDesktop 5
  • XenApp 7.6
  • XenDesktop 7.6

Information

This article provides an overview of frequently overlooked or misconfigured settings that can be used to enhance graphics performance in XenDesktop, XenApp, and the Citrix Receiver.

Background

Throughout the life of XenApp and XenDesktop, the combination of many factors such as the architecture of the base operating system, graphics device drivers and network bandwidth have been a determining factor in the overall user experience from a graphics quality standpoint. Citrix’s HDX protocol has made many enhancements in this area using such technologies as advanced compression methods and features such as Progressive Display and Adaptive Display. In addition, many HDX features (for example, HDX MediaStream, HDX RichGraphics, HDX Optimization Pack for Google Earth) are provided to enhance the experience with certain types of content by offloading certain processes onto the client endpoint when possible.

However, because of limitations in current technologies, many Citrix environments do hit certain points where users must make some amount of trade-off between user-experience and session performance. The most prevalent example of this is improving session performance over lower bandwidth/WAN connections by reducing graphics quality using image compression. As Citrix continues to make further innovations in this area, there are some features added within the existing product versions that are frequently overlooked or misconfigured that can greatly improve current graphics related performance in certain environments. For example, some settings within an environment can be tweaked to try and avoid screen refresh issues sometimes seen with certain types of applications, or with scrolling issues that have also been reported amongst users in the past. This article serves to point out some of these overlooked or misconfigured settings.

Adaptive Display

Introduced in XenDesktop 5.5 and HRP01 for XenApp 6.5, the Adaptive Display feature is the evolution of the Progressive Display feature introduced in previous versions. It is comprised of multiple Citrix policies that tune various graphics settings in relation to an available bandwidth to provide the most optimal end-user experience. With this, the customers need not worry about creating different settings or policies for different groups of people depending on those user’s profiles (for example geographic location or applications most used).

Note: Adaptive Display is enabled by default, but if you also enable Progressive Display (the “Progressive compression level” policy) it will take precedence if Adaptive display is not specifically enabled in your Citrix policies. Therefore, to ensure users are taking advantage of Adaptive Display in an environment in which some users may still rely on Progressive Display settings, you must specifically enable both policies.

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eDocs - Moving Images policy settings

The following is a good third-party blog on the different policies involved in Adaptive Display and how they can and should be tweaked if desired
Adaptive Display, what’s in the game? Epson mac driver. And do we need to fine-tune?.

ForceLVBMode and DeferredUpdateMode

Download Citrix Workspace App For Mac

The ForceLVBMode and DeferredUpdateMode settings on the Citrix Receiver were created to address screen repaint issues because of poor refresh rate. Although many screen refresh issues can be specific to the actual design of the application being used, these settings can help to improve screen refresh and scrolling performance for scenarios such as pass-through sessions and multi-monitor sessions.

Off-Screen Surfaces

Applications that use Off-Screen Surfaces (OSS) might exhibit unexpected behaviors (for example screen flickering and issues with colors). The performance of such applications running within Citrix sessions depends largely on the design of the application and the underlying operating system. Therefore, certain applications might perform better in a virtualized environment by drawing graphics directly to the screen rather than using OSS for caching bitmaps. For example, we have seen flickering issues with Internet Explorer 8 running inside of a Windows 7 XenDesktop session when OSS is enabled. However, at the same time, Internet Explorer 9 does not appear to have the same issue when used in the same scenario. OSS does provide some bandwidth saving. However, disabling it does not introduce any risk for LAN or WAN connected session. Hence the fact that an optional server side setting has also been added in the latest versions of XenApp and XenDesktop to disable OSS.

  • eDocs - EnableOSS ICA Setting

Scrolling Performance

In XenDesktop in particular, scrolling large text files or executing command-line interface (CLI) operations can deteriorate session performance. Therefore, settings were added in certain Hotfixes for the Virtual Desktop Agent in order to control the maximum number of pixels to scroll per millisecond. This give more control to the customer to determine how much trade off they prefer to make between end user experience and session performance (or resources necessary for the session).

Additional Resources

Workspace App For Mac Screen Refresh
  • Refer to the following blog and white paper on HDX optimizations with XenDesktop 5.5 and Receiver for Windows 3: XenDesktop 5.5 HDX Optimizations & Best Practices.
  • For future releases, Citrix is always investigating better and more effective ways of providing the best end user-experience possible. Project Excalibur (currently in Tech Preview) contains more effective use of software and hardware graphics rendering for Windows Desktop Composition and next generation Adaptive Display. Derek Thorslund touches on some of these advancements in his blog - Reinventing HDX Adaptive Display for mobile workers.

To use a keyboard shortcut, press and hold one or more modifier keys and then press the last key of the shortcut. For example, to use Command-C (copy), press and hold the Command key, then the C key, then release both keys. Mac menus and keyboards often use symbols for certain keys, including modifier keys:


On keyboards made for Windows PCs, use the Alt key instead of Option, and the Windows logo key instead of Command.

Microsoft Workspace App

Some keys on some Apple keyboards have special symbols and functions, such as for display brightness , keyboard brightness , Mission Control, and more. If these functions aren't available on your keyboard, you might be able to reproduce some of them by creating your own keyboard shortcuts. To use these keys as F1, F2, F3, or other standard function keys, combine them with the Fn key.

Cut, copy, paste, and other common shortcuts

  • Command-X: Cut the selected item and copy it to the Clipboard.
  • Command-C: Copy the selected item to the Clipboard. This also works for files in the Finder.
  • Command-V: Paste the contents of the Clipboard into the current document or app. This also works for files in the Finder.
  • Command-Z: Undo the previous command. You can then press Shift-Command-Z to Redo, reversing the undo command. In some apps, you can undo and redo multiple commands.
  • Command-A: Select All items.
  • Command-F: Find items in a document or open a Find window.
  • Command-G: Find Again: Find the next occurrence of the item previously found. To find the previous occurrence, press Shift-Command-G.
  • Command-H: Hide the windows of the front app. To view the front app but hide all other apps, press Option-Command-H.
  • Command-M: Minimize the front window to the Dock. To minimize all windows of the front app, press Option-Command-M.
  • Command-O: Open the selected item, or open a dialog to select a file to open.
  • Command-P: Print the current document.
  • Command-S: Save the current document.
  • Command-T: Open a new tab.
  • Command-W: Close the front window. To close all windows of the app, press Option-Command-W.
  • Option-Command-Esc: Force quit an app.
  • Command–Space bar: Show or hide the Spotlight search field. To perform a Spotlight search from a Finder window, press Command–Option–Space bar. (If you use multiple input sources to type in different languages, these shortcuts change input sources instead of showing Spotlight. Learn how to change a conflicting keyboard shortcut.)
  • Control–Command–Space bar: Show the Character Viewer, from which you can choose emoji and other symbols.
  • Control-Command-F: Use the app in full screen, if supported by the app.
  • Space bar: Use Quick Look to preview the selected item.
  • Command-Tab: Switch to the next most recently used app among your open apps.
  • Shift-Command-5: In macOS Mojave or later, take a screenshot or make a screen recording. Or use Shift-Command-3 or Shift-Command-4 for screenshots. Learn more about screenshots.
  • Shift-Command-N: Create a new folder in the Finder.
  • Command-Comma (,): Open preferences for the front app.

Sleep, log out, and shut down shortcuts

You might need to press and hold some of these shortcuts for slightly longer than other shortcuts. This helps you to avoid using them unintentionally.

  • Power button: Press to turn on your Mac or wake it from sleep. Press and hold for 1.5 seconds to put your Mac to sleep.* Continue holding to force your Mac to turn off.
  • Option–Command–Power button* or Option–Command–Media Eject : Put your Mac to sleep.
  • Control–Shift–Power button* or Control–Shift–Media Eject : Put your displays to sleep.
  • Control–Power button* or Control–Media Eject : Display a dialog asking whether you want to restart, sleep, or shut down.
  • Control–Command–Power button:* Force your Mac to restart, without prompting to save any open and unsaved documents.
  • Control–Command–Media Eject : Quit all apps, then restart your Mac. If any open documents have unsaved changes, you will be asked whether you want to save them.
  • Control–Option–Command–Power button* or Control–Option–Command–Media Eject : Quit all apps, then shut down your Mac. If any open documents have unsaved changes, you will be asked whether you want to save them.
  • Control-Command-Q: Immediately lock your screen.
  • Shift-Command-Q: Log out of your macOS user account. You will be asked to confirm. To log out immediately without confirming, press Option-Shift-Command-Q.

* Does not apply to the Touch ID sensor.

Finder and system shortcuts

  • Command-D: Duplicate the selected files.
  • Command-E: Eject the selected disk or volume.
  • Command-F: Start a Spotlight search in the Finder window.
  • Command-I: Show the Get Info window for a selected file.
  • Command-R: (1) When an alias is selected the Finder: show the original file for the selected alias. (2) In some apps, such as Calendar or Safari, refresh or reload the page. (3) In Software Update preferences, check for software updates again.
  • Shift-Command-C: Open the Computer window.
  • Shift-Command-D: Open the desktop folder.
  • Shift-Command-F: Open the Recents window, showing all of the files you viewed or changed recently.
  • Shift-Command-G: Open a Go to Folder window.
  • Shift-Command-H: Open the Home folder of the current macOS user account.
  • Shift-Command-I: Open iCloud Drive.
  • Shift-Command-K: Open the Network window.
  • Option-Command-L: Open the Downloads folder.
  • Shift-Command-N: Create a new folder.
  • Shift-Command-O: Open the Documents folder.
  • Shift-Command-P: Show or hide the Preview pane in Finder windows.
  • Shift-Command-R: Open the AirDrop window.
  • Shift-Command-T: Show or hide the tab bar in Finder windows.
  • Control-Shift-Command-T: Add selected Finder item to the Dock (OS X Mavericks or later)
  • Shift-Command-U: Open the Utilities folder.
  • Option-Command-D: Show or hide the Dock.
  • Control-Command-T: Add the selected item to the sidebar (OS X Mavericks or later).
  • Option-Command-P: Hide or show the path bar in Finder windows.
  • Option-Command-S: Hide or show the Sidebar in Finder windows.
  • Command–Slash (/): Hide or show the status bar in Finder windows.
  • Command-J: Show View Options.
  • Command-K: Open the Connect to Server window.
  • Command-L: Make an alias of the selected item.
  • Command-N: Open a new Finder window.
  • Option-Command-N: Create a new Smart Folder.
  • Command-T: Show or hide the tab bar when a single tab is open in the current Finder window.
  • Option-Command-T: Show or hide the toolbar when a single tab is open in the current Finder window.
  • Option-Command-V: Move: Move the files in the Clipboard from their original location to the current location.
  • Command-Y: Use Quick Look to preview the selected files.
  • Option-Command-Y: View a Quick Look slideshow of the selected files.
  • Command-1: View the items in the Finder window as icons.
  • Command-2: View the items in a Finder window as a list.
  • Command-3: View the items in a Finder window in columns.
  • Command-4: View the items in a Finder window in a gallery.
  • Command–Left Bracket ([): Go to the previous folder.
  • Command–Right Bracket (]): Go to the next folder.
  • Command–Up Arrow: Open the folder that contains the current folder.
  • Command–Control–Up Arrow: Open the folder that contains the current folder in a new window.
  • Command–Down Arrow: Open the selected item.
  • Right Arrow: Open the selected folder. This works only when in list view.
  • Left Arrow: Close the selected folder. This works only when in list view.
  • Command-Delete: Move the selected item to the Trash.
  • Shift-Command-Delete: Empty the Trash.
  • Option-Shift-Command-Delete: Empty the Trash without confirmation dialog.
  • Command–Brightness Up: Turn target display mode on or off.
  • Command–Brightness Down: Turn video mirroring on or off when your Mac is connected to more than one display.
  • Option–Brightness Up: Open Displays preferences. This works with either Brightness key.
  • Control–Brightness Up or Control–Brightness Down: Change the brightness of your external display, if supported by your display.
  • Option–Shift–Brightness Up or Option–Shift–Brightness Down: Adjust the display brightness in smaller steps. Add the Control key to this shortcut to make the adjustment on your external display, if supported by your display.
  • Option–Mission Control: Open Mission Control preferences.
  • Command–Mission Control: Show the desktop.
  • Control–Down Arrow: Show all windows of the front app.
  • Option–Volume Up: Open Sound preferences. This works with any of the volume keys.
  • Option–Shift–Volume Up or Option–Shift–Volume Down: Adjust the sound volume in smaller steps.
  • Option–Keyboard Brightness Up: Open Keyboard preferences. This works with either Keyboard Brightness key.
  • Option–Shift–Keyboard Brightness Up or Option–Shift–Keyboard Brightness Down: Adjust the keyboard brightness in smaller steps.
  • Option key while double-clicking: Open the item in a separate window, then close the original window.
  • Command key while double-clicking: Open a folder in a separate tab or window.
  • Command key while dragging to another volume: Move the dragged item to the other volume, instead of copying it.
  • Option key while dragging: Copy the dragged item. The pointer changes while you drag the item.
  • Option-Command while dragging: Make an alias of the dragged item. The pointer changes while you drag the item.
  • Option-click a disclosure triangle: Open all folders within the selected folder. This works only when in list view.
  • Command-click a window title: See the folders that contain the current folder.
  • Learn how to use Command or Shift to select multiple items in the Finder.
  • Click the Go menu in the Finder menu bar to see shortcuts for opening many commonly used folders, such as Applications, Documents, Downloads, Utilities, and iCloud Drive.

Document shortcuts

The behavior of these shortcuts may vary with the app you're using.

  • Command-B: Boldface the selected text, or turn boldfacing on or off.
  • Command-I: Italicize the selected text, or turn italics on or off.
  • Command-K: Add a web link.
  • Command-U: Underline the selected text, or turn underlining on or off.
  • Command-T: Show or hide the Fonts window.
  • Command-D: Select the Desktop folder from within an Open dialog or Save dialog.
  • Control-Command-D: Show or hide the definition of the selected word.
  • Shift-Command-Colon (:): Display the Spelling and Grammar window.
  • Command-Semicolon (;): Find misspelled words in the document.
  • Option-Delete: Delete the word to the left of the insertion point.
  • Control-H: Delete the character to the left of the insertion point. Or use Delete.
  • Control-D: Delete the character to the right of the insertion point. Or use Fn-Delete.
  • Fn-Delete: Forward delete on keyboards that don't have a Forward Delete key. Or use Control-D.
  • Control-K: Delete the text between the insertion point and the end of the line or paragraph.
  • Fn–Up Arrow: Page Up: Scroll up one page.
  • Fn–Down Arrow: Page Down: Scroll down one page.
  • Fn–Left Arrow: Home: Scroll to the beginning of a document.
  • Fn–Right Arrow: End: Scroll to the end of a document.
  • Command–Up Arrow: Move the insertion point to the beginning of the document.
  • Command–Down Arrow: Move the insertion point to the end of the document.
  • Command–Left Arrow: Move the insertion point to the beginning of the current line.
  • Command–Right Arrow: Move the insertion point to the end of the current line.
  • Option–Left Arrow: Move the insertion point to the beginning of the previous word.
  • Option–Right Arrow: Move the insertion point to the end of the next word.
  • Shift–Command–Up Arrow: Select the text between the insertion point and the beginning of the document.
  • Shift–Command–Down Arrow: Select the text between the insertion point and the end of the document.
  • Shift–Command–Left Arrow: Select the text between the insertion point and the beginning of the current line.
  • Shift–Command–Right Arrow: Select the text between the insertion point and the end of the current line.
  • Shift–Up Arrow: Extend text selection to the nearest character at the same horizontal location on the line above.
  • Shift–Down Arrow: Extend text selection to the nearest character at the same horizontal location on the line below.
  • Shift–Left Arrow: Extend text selection one character to the left.
  • Shift–Right Arrow: Extend text selection one character to the right.
  • Option–Shift–Up Arrow: Extend text selection to the beginning of the current paragraph, then to the beginning of the following paragraph if pressed again.
  • Option–Shift–Down Arrow: Extend text selection to the end of the current paragraph, then to the end of the following paragraph if pressed again.
  • Option–Shift–Left Arrow: Extend text selection to the beginning of the current word, then to the beginning of the following word if pressed again.
  • Option–Shift–Right Arrow: Extend text selection to the end of the current word, then to the end of the following word if pressed again.
  • Control-A: Move to the beginning of the line or paragraph.
  • Control-E: Move to the end of a line or paragraph.
  • Control-F: Move one character forward.
  • Control-B: Move one character backward.
  • Control-L: Center the cursor or selection in the visible area.
  • Control-P: Move up one line.
  • Control-N: Move down one line.
  • Control-O: Insert a new line after the insertion point.
  • Control-T: Swap the character behind the insertion point with the character in front of the insertion point.
  • Command–Left Curly Bracket ({): Left align.
  • Command–Right Curly Bracket (}): Right align.
  • Shift–Command–Vertical bar ( ): Center align.
  • Option-Command-F: Go to the search field.
  • Option-Command-T: Show or hide a toolbar in the app.
  • Option-Command-C: Copy Style: Copy the formatting settings of the selected item to the Clipboard.
  • Option-Command-V: Paste Style: Apply the copied style to the selected item.
  • Option-Shift-Command-V: Paste and Match Style: Apply the style of the surrounding content to the item pasted within that content.
  • Option-Command-I: Show or hide the inspector window.
  • Shift-Command-P: Page setup: Display a window for selecting document settings.
  • Shift-Command-S: Display the Save As dialog, or duplicate the current document.
  • Shift–Command–Minus sign (-): Decrease the size of the selected item.
  • Shift–Command–Plus sign (+): Increase the size of the selected item. Command–Equal sign (=) performs the same function.
  • Shift–Command–Question mark (?): Open the Help menu.

Other shortcuts

For more shortcuts, check the shortcut abbreviations shown in the menus of your apps. Every app can have its own shortcuts, and shortcuts that work in one app might not work in another.

Workspace App For Mac Screen Refresh Windows 7

  • Apple Music shortcuts: Choose Help > Keyboard shortcuts from the menu bar in the Music app.
  • Other shortcuts: Choose Apple menu > System Preferences, click Keyboard, then click Shortcuts.

Learn more

Workspace App For Mac

  • Create your own shortcuts and resolve conflicts between shortcuts
  • Change the behavior of the function keys or modifier keys